THE PROBLEM

Vendors pay a fortune to sell a home. For a process they do not trust.

$18k+

Average metro agent commission, to $35k+

-22%

Net public trust in real estate agents

59%

Of agent time spent prospecting, not selling

01 · Cost and trust

The fee is the smaller problem.

Australia is the most expensive place on earth to advertise a home for sale, and the commission sits on top of that. But the deeper issue is the incentive. Push the price up $50,000 and the vendor gains $50,000. The agent gains a thousand.

Vendors know it. Trust in agents runs deeply negative. And still they go back, because outside DIY platforms that hand you a listing and leave, there is no alternative they trust more. Fear of underselling beats resentment of the fee. That trap is the whole opportunity.

If the agent gets you $50,000 more

The vendor gainsOn the sale price

$50,000

The agent gainsAt 2% commission

$1,000

Whose money is on the line

98% yours

The person negotiating hardest for the last $50,000 is the one who keeps 2% of it.

9:12●●● ◐ ▮

AI assistant

Free. Instant. No agent.

What is a 3 bed Federation in Elwood worth right now?
9:12pm
Three comparable sales on Barkly St in the last 90 days: $1.48m, $1.55m and $1.62m. Median $1.55m. Days on market 27. Clearance 68%.
9:12pm · public sales data
My agent quoted $1.45m to $1.55m. Is that fair?
9:13pm

02 · The value problem

Information asymmetry is gone.

The agent’s core advantage was knowing more than you did. Buyers and sellers now read the same comparable sales, the same suburb data and the same days-on-market, and they ask an assistant what a home is worth before they ask a person.

The value of a full-commission agent has fallen with it. The price has not moved. That gap is the business.

Every job an agent does is now a separate, automatable job.

Price the property, write the campaign, reach buyers, qualify enquiry, run inspections, hold the negotiation, manage the contract. We have built them all.

A sale costs $900 on Lite or $6,900 on Plus, against $18,000 to $35,000-plus for a metro agent. Vendors keep about 75% of what selling used to cost them, and they keep control of the price.

We are not taking share from agents at a discount. We are making the percentage itself indefensible.

Sources: industry agent-commission and advertising benchmarks; net-trust ranking, Governance Institute of Australia 2025 Ethics Index; agent time-use surveys.

TRACTION

Twelve weeks live. Customers paying upfront.

Cumulative figures as at 31 August 2026. Updated quarterly.

0

Paid campaigns, collected upfront

0

Properties sold and settled

0

States with completed sales

Sold means settled or unconditional. Nothing under contract is counted.

01 · The commercial funnel

Demand runs ahead of the decision.

A vendor decision window runs 60 to 90 days. Most of the demand captured in the first twelve weeks has not reached a decision point yet, so a single blended funnel percentage would misread the business in both directions. We report step conversion cohort by cohort instead.

That breakdown, and the acquisition economics underneath it, go to investors once status is confirmed.

Released once investor status is confirmed

Full funnelStep conversion, cohort by cohort

Acquisition economicsBlended CAC and payback, by channel

Contribution per listingGross margin by product tier

Revenue mix and forecastBy tier, with the capital plan

Confirm your investor status

Collected, not invoiced

Unreserved LitePaid in full before go-live

$900

Unreserved Plus$2,000 upfront, $4,900 on success

$6,900

Traditional metro agentCommission, collected on settlement

$18,000+

No commission, no trailing fee, and no deferred collection risk. Campaign volume by tier is in the pack.

02 · The revenue model

Customers pay before we deliver.

Lite is paid in full before a listing goes live. Plus takes $2,000 upfront and $4,900 on a successful sale. Payback on acquisition cost is immediate, because the fee arrives before the campaign runs.

Every campaign to date was collected this way. There is no receivables book, and no revenue sitting behind a settlement that might not happen.

Six homes. Four states. Zero commission.

The six completed sales span Queensland, South Australia, Victoria and Western Australia, with an active nurture base behind them. Organic traffic doubled after national press coverage, with no paid uplift.

Blended CAC, gross margin, contribution per listing, revenue mix by tier and the full funnel breakdown are in the investor pack.

Recent sales
5 Kelly St, Harlaxton QLD Sold in 14 days, full asking 5 Duregon St, Stirling North SA Sold in 7 days 377 Barkly St, Elwood VIC Passed in, sold post-auction Commission paid to an agent $0 5 Kelly St, Harlaxton QLD Sold in 14 days, full asking 5 Duregon St, Stirling North SA Sold in 7 days 377 Barkly St, Elwood VIC Passed in, sold post-auction Commission paid to an agent $0

THE MARKET

$10bn a year

The Australian residential commission pool, across roughly 560,000 properties advertised for sale each year. 92% of those sellers still use a commission agent. We do not need to win the market. One percent of it, at today’s pricing, is around $8 million in annual revenue.

THE TECHNOLOGY

Software, not headcount, does the work of a sale.

The engine takes every signal a transaction produces and turns it into the next decision. Everything below is running in production today, on real campaigns, for real vendors.

01 · AI pricing guidance

Priced from real outcomes.

Comparable sales enriched with our own quoted-versus-sold delta analysis, applying the three methodologies a valuer applies. Free to the seller, and the cheapest acquisition channel we have.

9:41●●● ◐ ▮

Address

12 Valley Road, Seville VIC

AI valuation band

$720k to $760k

Median $741k · 14 comps

92%
Comparable sales14
Quoted vs sold delta+6.2%
Auction clearance68%
Days on market27
Campaign console

12 Valley Road, Seville VIC

Live · day 9 of 28

Portal reach this week

realestate.com.au 4,812 Domain 3,340 View 1,455 Homely 886

Built without an agent

0

Hours of agent time consumed

Listing built from seller inputs

02 · Automated campaign creation

Built without an agent.

Listing build, copy, media and portal distribution generated from the seller inputs, with no agent handling required. Live on realestate.com.au, Domain, View and Homely, which private sellers cannot access directly.

03 · Buyer and negotiation intelligence

Enquiry scored and guided.

Enquiry qualified and followed up automatically across SMS, portal and email. Buyer signals, objections and offer behaviour scored to guide the negotiation the vendor is running. Average reply measured in seconds, not the next business day.

Inbox 3 new

12 Valley Rd · Last 2 hrs

Live
  • Sarah K.

    just now

    SMS

    Is the rear garden north-facing? Thinking of bringing my dad through Saturday.

    Auto-replied · 22s
  • realestate.com.au

    3 min

    Portal enquiry

    Mark D. · Pre-approved $1.05M · Asked for floor plan and Section 32.

    Documents sent · 15s

‹ Property Details

12 Valley Road, Seville
Live Auction In Progress

12 Valley Road, Seville VIC 3139

Reserve Met
$725,000 $732,500 $742,500 $744,500 Current Bid +$7.5k
2 Bidders
1 2 3 4 Active Bids
Interval timer

04 · Transaction workflow

Contract to settlement.

Inspections, offers, deposits into trust and e-contracts executed end to end inside the platform. Private sale, auction and reverse auction all run online, with ID-checked bidders and pre-authorised deposits.

Every completed transaction improves the recommendation layer and the proprietary dataset underneath it. Outcomes feed back and retrain the engine.

WHY WE CAN WIN

The wedge is cost and trust. The moat is transaction intelligence.

Portals own search. Settlement owns the paperwork. Nobody owns the decision-making layer in between, which is where every number that matters is generated.

Portals

realestate.com.au and Domain own demand and attention. They are blind to what actually converts and closes.

Settlement

PEXA owns the post-deal rails. It only sees the transaction once it is already done.

Banks and lenders

They own financing. No live pricing, no buyer intent, no valuation truth.

Unreserved

Sits in the middle and captures enquiry, inspection behaviour, buyer questions, price feedback, objections, offer timing, seller decisions and final outcomes.

Competitors can rent the same models. They cannot rent our outcome data.

More sellers produce more buyer interactions, which produce more transaction data, which produces better recommendations and better outcomes. Every turn lowers acquisition cost and sharpens the guidance the next seller receives.

Recommendation engine

Signals captured, last 24 hours

14,208

Live

Across every active campaign

Pipeline

01 Seller inputs Captured
02 Market and buyer signals Enriched
03 Recommendation Scored
04 Next-best action Served
05 Transaction outcome Recorded
Outcomes feed back and retrain the engine

THE MODEL

Paid upfront. Zero marginal agent.

Two products, both collected before the campaign delivers. Lite is paid in full before a listing goes live. Plus takes $2,000 upfront and $4,900 on a successful sale. No commission, and no deferred collection risk.

Selling a metro homeTraditional agentUnreserved
Vendor pays$18,000 to $35,000+$900 Lite / $6,900 Plus
Priced onPercentage of the assetCost to deliver
CollectedOn settlementUpfront
Scales byHiring agentsCompute
Physical officesRequiredNone
Geographic limitTerritory5 states, scaling nationally
Incentive on priceMarginal. 2% of $50k is $1,000Fee is fixed. Vendor keeps the upside

01 · Operating leverage

The fee holds. The cost to serve falls.

Every release moves another piece of manual campaign work into software. The price does not move with it, so the margin on each campaign widens as the platform matures rather than as we raise the fee.

An agency adds headcount to add volume. We add compute. That is the whole difference, and it compounds.

To double the number of campaigns

A traditional agencyCost rises with volume

Hires agents

UnreservedCost per campaign falls

Adds compute

Headcount requiredPer additional campaign

None

Headcount is decoupled from volume. The tenth thousand campaign costs close to what the tenth costs.

02 · Future monetisation

Four revenue lines not in the base case.

Each one attaches to transactions already flowing through the platform. None of them are counted in the forecast, and none require a new customer.

01

Transaction services

Conveyancing, deposits, and the paid steps a sale already has to pass through, priced inside the platform instead of referred away.

02

Buyer matching

Feature extraction from every uploaded photo, buyers describing an ideal home in natural language, and the two matched to sell off-market.

03

Data licensing

Outcome data no portal holds: what buyers asked, what they objected to, what they offered, and what the property actually sold for.

04

Partner and finance referrals

Mortgage, insurance and moving services offered at the point in the transaction where the seller is already deciding.

Unit economics, contribution margin per listing, cohort behaviour and the capital plan are in the investor pack.

WHO IS BUILDING IT

Licensed agents dismantling their own industry.

This is not a technology team guessing at real estate. The people replacing the agent sold houses for a living first.

Ben Williams, Unreserved

Ben Williams

CEO & Co-founder

15+ years in real estate and a licensed agent. Former founder with a successful exit (My Rental). 2,000+ auctions conducted. Officer In Effective Control.

Ryan Miranda, Unreserved

Ryan Miranda

CTO & Co-founder

Platform architect with deep experience building scalable consumer and AI-enabled products. Direct property portal background, cloud infrastructure and security. Owns the pricing and recommendation engines and the data platform.

Jimmy Messis, Unreserved

Jimmy Messis

Head of Sales

10 years in real estate, and previously built and ran his own successful business. Owns vendor acquisition and campaign conversion.

Meet the full team

PROOF IN MARKET

Real homes. Real prices. No commission.

Every campaign we are permitted to publish, with the fee attached. Sale prices appear only where the owner agreed to publish them.

Three further sales, in Western Australia and Victoria, are complete but not published here. We list a campaign only once it is unconditional and the owner has agreed to it appearing. See every published campaign

QUESTIONS WE GET ASKED

Before you ask for the pack.

How does Unreserved make money?

Two campaign products, both collected upfront. Lite is $900, paid in full before the listing goes live. Plus is $6,900, structured as $2,000 upfront and $4,900 on a successful sale. Revenue is per campaign rather than a percentage of sale price, so it is predictable and independent of property values. Premium marketing and negotiation support are paid add-ons.

What stops realestate.com.au or a major agency copying this?

The portals monetise agent subscriptions, so undercutting agents attacks their own revenue base. Agencies are structurally unable to price at a flat fee without collapsing the commission model that funds their offices and headcount. The constraint on both is business model, not technology.

Is selling without a licensed agent legal in Australia?

Yes. A property owner may sell their own home in every state and territory. Unreserved is founded and run by licensed agents, and we operate within the agency and trust-account requirements of each jurisdiction we work in.

What is the biggest risk in the business?

Seller acquisition. Selling a home is an infrequent, high-anxiety decision, and trust is the barrier rather than price. Every completed sale is evidence against that barrier, which is why we publish outcomes rather than claims. What acquisition costs today, which channels carry it and how that cost is trending are set out in the pack.

How do you handle vendors who want a human?

They get one. Both founders are licensed agents and the platform escalates to a person at the points that matter. The product replaces the fee structure and the busywork, not accountability.

What does this round need to prove?

That early validation becomes a repeatable transaction machine: campaign volume at scale, a decisive shift in mix toward the high-value Plus tier, proven acquisition and conversion economics, a proprietary transaction dataset at meaningful scale, buyer matching live, and a national acquisition engine. The target attached to each, and the milestones the next round gets priced against, are in the pack.

How do you think about an exit?

By not needing one. Portals own search and settlement owns the paperwork, and the incumbents have spent heavily to surround the transaction from the outside without getting inside it. We are already inside it, generating the outcome data the rest of the industry is paying to reach, and that asset compounds whether or not anyone comes calling. Strategic positioning is a conversation we have with investors directly.

Who can invest?

We deal with sophisticated investors under s708(8) of the Corporations Act, professional investors under s708(11), and existing shareholders. Sophisticated investor status requires a certificate from a qualified accountant issued in the last two years.

What is in the investor pack?

Company overview, current financials and model, unit economics, cap table summary and the terms of the current round. It is released only after investor status is confirmed.

Request the investor pack.

Confirm your investor status and we will send the pack and the current round terms. Every enquiry is read by Ben directly.

Important information. The information on this page is general information about Unreserved and its business. It is not an offer, invitation or recommendation to apply for or acquire securities, and it is not financial product advice. It does not take account of your objectives, financial situation or needs.

Any offer of securities will be made only to investors who do not require disclosure under Part 6D.2 of the Corporations Act 2001 (Cth), including sophisticated investors under s708(8) and professional investors under s708(11), and only through a separate offer document provided directly to those investors.

Forward-looking statements involve risks and assumptions and are not guarantees of future performance. Past performance is not an indicator of future performance. Investing in early stage companies carries a risk of total loss of capital. Obtain your own legal, financial and taxation advice before making any investment decision.