THE SCOREBOARD

Two public review platforms. Sixteen reviews. No filtering.

Trustpilot
4.5 TrustScore

14 reviews. All 14 rated five stars. TrustScore is Trustpilot’s own weighted figure. It factors in how recent the reviews are and how many there are, so a young business with a small number of reviews sits below its raw average.

Check it on Trustpilot →
Google
5.0 out of 5

2 reviews. Both rated five stars. Left on our Google Business Profile by a seller and by someone who used the AI valuation tool before deciding whether to list.

Check it on Google →

FEATURED REVIEW

“It was difficult to know what was realistic and what was simply a sales pitch.”

Rated 5 out of 5 stars on Trustpilot

“Before finding Unreserved, we were unsure whether it was the right time to sell. We had spoken with a few traditional agents, but it was difficult to know what was realistic and what was simply a sales pitch.

Unreserved gave us a much clearer picture of what buyers were actually willing to pay. Being able to see genuine buyer interest and ask questions throughout the process gave us far more confidence than relying on opinions alone.

From start to finish, everything was easy to navigate, the team was great to deal with, and the cost was excellent value compared with the traditional approach.

In the end, we achieved a result we were really happy with, and we’d have no hesitation using Unreserved again in the future.”

Reply from Unreserved Thanks for the review Sandra. It was great working with you. Team Unreserved
S Sandra F.Trustpilot · Date of experience 28 July 2026

EVERY REVIEW

Unedited, in full, newest first.

Rated 5 out of 5 stars on Trustpilot Trustpilot

For anyone contemplating DIY sale of their property

“For anyone contemplating DIY sale of their property, I STRONGLY RECOMMEND contacting Ben @ Unreserved. Reasonable price, 5 Star service including drafting of flyers, liaising with signboard makers, photographer and expert advise anytime throughout the sale process. Have sold 1 property and listed 2 more through Ben.”

M Manish PatelDate of experience 9 September 2026
Rated 5 out of 5 stars on Trustpilot Trustpilot

Exceptional from start to finish

“Exceptional from start to finish. Ben went above and beyond throughout the entire process to ensure we achieved the reserve price we were hoping for. We are absolutely thrilled with the result and couldn’t have done it without Ben and the team’s expertise, guidance and exceptional attention to detail. Their professionalism, dedication and commitment made the entire experience seamless. We couldn’t recommend unreserved highly enough.”

M Matthew & MelissaDate of experience 21 August 2026
Rated 5 out of 5 stars on Trustpilot Trustpilot

Totally professional and extensive knowledge

“Totally professional and extensive knowledge throughout the whole process. Unreserved team were always available and ready to help. From start to end, every step, I felt confident that I could trust their experience in realestate and technology. Best decision to use Unreserved. Thank you”

T Traci LeeDate of experience 17 August 2026
Rated 5 out of 5 stars on Trustpilot Trustpilot

Excellent Result

“Selling our house through Unreserved Real Estate proved to be an outstanding decision. The platform delivered exceptional results, and the advantages we experienced throughout the process far surpassed our expectations. Thanks to the team at Unreserved.”

M matthew bien-izowskiDate of experience 15 August 2026
Rated 5 out of 5 stars on Trustpilot Trustpilot

We had a great experience buying

“We had a great experience buying through Unreserved. It was really easy to book an inspection directly with the owner and the chat feature answered all of our questions about the property. We were a little nervous about submitting an offer not having an agent involved but signing contracts and paying the deposit was really straightforward and our conveyancer was kept in the loop the whole way through. I would suggest maybe having a search function to allow buyers to find properties more easily but outside of that the experience was great.”

Reply from Unreserved Hi Angela, thank you so much for your feedback and congratulations on the purchase!
A Angela JacobsBuyer · Date of experience 14 August 2026
Rated 5 out of 5 stars on Trustpilot Trustpilot

Great service and excellent product

“Great service and excellent product from the team at reserved.

I found the valuation tool quick, easy and extremely accurate when compared to a traditional valuation this saved me time and money.

I would highly recommend!”

J Joe WakleyDate of experience 12 August 2026
Rated 5 out of 5 stars on Trustpilot Trustpilot

amazing real estate agents and technology

“amazing real estate agents and technology this is the way of the future well done Guys.”

D Daniel SullivanDate of experience 11 August 2026
Rated 5 out of 5 stars on Trustpilot Trustpilot

Excellent Communication

“We had a great experience with Jimmy and Ben from Unreserved. There were professional, friendly, knowledgeable, and made the whole process smooth and stress free by being available and responsive. Their communication and support has been much appreciated throughout. We highly recommend Unreserved to anyone looking for reliable and trustworthy real estate agents!”

H HeatherDate of experience 6 August 2026
Google

A seamless process

“It was truly a seamless process to use Unreserved Realestate”

Reply from Unreserved Thanks Matthew. Seamless is the bar we set ourselves, so it’s good to hear it landed that way. You ran your own sale and kept the money that would otherwise have gone out the door as commission. That’s the entire idea. Come back to us any time.
M matthew bien-izowskiGoogle review · August 2026
Rated 5 out of 5 stars on Trustpilot Trustpilot

We have spent thousands of dollars on marketing and commission over the years

“My Husband and I have bought and sold multiple properties over the past 10 years and have had to endure the rising costs of marketing and commission over that period. So we decided to learn more about how we can sell our own home and came across Unreserved. Jimmy and Ben were extremely helpful in breaking down the sales process for us to understand which gave us the confidence to give it a go. They gave us the support we needed from listing our property through to accepting an offer we were very happy with. I would highly recommend the unreserved team for anyone who is open to exploring selling your own property.”

N Natalie RobertsonDate of experience 18 July 2026
Rated 5 out of 5 stars on Trustpilot Trustpilot

Ben was excellent at answering any questions

“Ben was excellent at answering any questions so this shows his years of experience in the industry. Thoroughly recommend this way to sell your property.”

Reply from Unreserved Hi Stewart, thank you for your feedback. It was great working with you. Ben & the Unreserved Team
S stewart stevensDate of experience 24 June 2026
Rated 5 out of 5 stars on Trustpilot Trustpilot

Head and shoulders above the rest

“I am a buyer and I have been through a number of for sale by owner type properties and this experience was head and shoulders above the rest. Great tech easy communication and simple interface”

A Andrew PhillipsBuyer · Date of experience 22 June 2026
Rated 5 out of 5 stars on Trustpilot Trustpilot

What a brilliant product

“We were considering selling our home but weren’t sure about getting the price we needed. On top of that the agents we spoke to seemed overly optimistic about how things would go.

When I saw Unreserved I figured it would at least help us understand if buyers were interested at the price we needed.

The process was so straightforward and having access to direct questions and data from buyers meant we didn’t have to second guess what an agent was telling us.

We are thrilled with the price we got and how affordable the support was.

I would definitely sell with Unreserved again.”

Reply from Unreserved Appreciate the feedback Maddie – we look forward to working with you in the future!
M Maddie RawsonDate of experience 19 June 2026
Rated 5 out of 5 stars on Trustpilot Trustpilot

Night and day

“I’ve sold a property previously using an agent and the contrast between them and Unreserved was night and day.

We sold an investment property in Melbourne and the market was challenging but we waited it out for the right buyer and sold for what we wanted. Can’t thank the team enough and the app was really easy to use”

Reply from Unreserved It was a pleasure working with you Sarah!
S Sarah BoyleDate of experience 11 June 2026
Google

Not just a generic automated estimate

“Used the AI valuation tool from Unreserved Real Estate and was seriously impressed. Within a couple of minutes it generated a really detailed valuation report with smart insights around the property, local market and even value-add opportunities from renovations.

The report felt thoughtful and genuinely useful in helping map out our next steps, not just a generic automated estimate. Elite product and a very slick experience overall. Looking forward to working with the team further from here.”

Reply from Unreserved Thanks Alistair, this is a great read. The valuation is built to do more than print a number. It reads comparable sales, what the local market is actually doing, and where renovation work would add value, so you can plan the next move instead of guessing at it. Glad it was useful. We’ll be here when you’re ready to list.
A Alistair FergusonGoogle Local Guide · May 2026

Where these reviews come from

Every review on this page was published by the reviewer on Trustpilot or Google. We can’t edit, delete or reorder them at the source, and we haven’t changed a word of them here. Follow either link and count them yourself.

We’re a young company, so there aren’t many yet. We’d rather show you all sixteen than pad the page with stock photos and invented names. That includes the review asking us for a feature we don’t have yet. When a less-than-five-star review arrives, it goes on this page too.

If a review ever disappears from this page, it is because it disappeared at the source. That happened once, in September 2026.

Reviewer names are shown as they appear on the source platform. Google publishes relative timestamps rather than exact dates, so those two are accurate to the month.

Keep the commission. Then tell us how it went.

Start with a free AI valuation and see what buyers are actually willing to pay. Flat fee. No lock-in contract.